Cowfold SurgeryTel: 01403 864204
Oakleigh SurgeryTel: 01403 864204
Blood, Urine and X-ray Results Your doctor will normally advise you how long it takes for test results to arrive back in the practice. Please call between 12 noon and 1.00pm for any results of tests performed by your doctor.
Appointments Please call at the reception or telephone during office hours only or log on to your EMIS Access and book on line. For ROUTINE appointments or queries about results, please avoid telephoning between 8.30 a.m. and 10.30 am. It is usually much easier to telephone the surgery in the afternoon.
Cancelling your AppointmentIf you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the link at the bottom of this page to cancel your appointment.
Our telephone availability is between 08:30 and 18:00.
Monday - Friday - 08:15 to 13:00.
Prescriptions and medication may be collected during these hours.
Our telephone availability is between 08:30 and 18.30: 18.00 on a Wednesday
Please call at the reception or telephone during office hours only. For ROUTINE appointments or queries about results, please avoid telephoning between 08:30 and 11:30. It is usually much easier to telephone the surgery after 11.30a.m.
On line appointment booking is now available using the link above. This facility is for booking G.P. appointments only. You will need to register to use this service. Simply call into the reception at either Cowfold surgery or Partridge Green surgery and we will provide your log in details straight away. If for any reason you cannot access a suitable appointment on line simply phone the surgery in the usual way.
SAME DAY problems will always be provided with immediate attention, either by an appointment or by speaking to the doctor.
The doctors and nurses are happy to give advice over the telephone for problems which do not require an appointment or visit. It is helpful to let the receptionist know your details. The receptionist will ask for a contact telephone number where the doctor can ring you back when available.
Please note that reception staff are, for the most part, not medically qualified and are unable to give you medical advice.
Please do not phone before 08:30 or after 18:00 if your call is not urgent. If the doctor is unavailable you will be asked to leave a message. If your call is of an urgent nature your call will be passed to a doctor.
Do let the receptionist know if you wish to discuss several problems with your Doctor as it may be sensible to increase the length of your appointment.
Dr M Smethurst:
9.20am-11.40am and 4.20pm-5.40pm
Dr K Carter:
Dr L Webb:
9.30am-12.00am and 4.00pm-5.30pm
Dr M Smethurst:
Dr M Smethurst:
Dr L Webb
9.10am-11.30am and 3.00pm-4.50pm
If you need to discuss several problems with your Doctor please ask for a longer appointment as our standard appointment length may not be sufficient.
MONDAY: Dr K Carter: 9.10am-11.30am
TUESDAY: Dr K Carter: 9.10am-11.40am
WEDNESDAY: Dr K Carter: 9.10am-11.40am
THURSDAY: Cover GP: 9.00am-11.30am
FRIDAY: Cover GP: 8.30am-10.50am
EVENING AND WEEKEND GP APPOINTMENTS
A new weekend and evening GP service has been commissioned through Alliance for Better Care (ABC) to provide additional access to primary care services. New GP Hubs will be operating in Mid Sussex which will offer pre-bookable GP appointments for patients registered with a practice in Mid Sussex. Weekday evening appointments are being offered from Dolphins Practice in Haywards Heath and from Cuckfield Practice. Saturday appointments are available in Burgess Hill. You can book an appointment by contacting Cowfold Surgery in the normal way during our opening hours. GPs working at the Hubs will be able to access your medical records. In order to book an appointment you will need to give your agreement to this at the time of booking.
It is very helpful for the Nurse if you can let the receptionist know why you want the appointment. It may be that you need to see a specific Nurse, or you may need a longer than average appointment.
Pam Broughton 08:30 - 11:00
Erica Dunmall - Blood Tests Only. 08:30 - 10:50
Ann Wilson - Health Care Assistant
Katharine Horwood - Health Care Assistant
Jane Wyatt 09:00 – 12:30
It is very helpful for the Nurse if you can let the receptionist know why you want the appointment. It may be that you need to see a specific Nurse, or you may require longer than the standard appointment time.
Jane Wyatt09:00 a.m. to 12:30.
Pam Broughton 08:30 - 11:30. Erica Dunmall - Blood Tests Only.08:30 - 10:50.
Jane Wyatt 09:00 - 12:00.
Pam Broughton 08:30 - 11:30.
Home visits are only for those too ill to come to the surgery or housebound patients. When a home visit is necessary please telephone before 10:30.
Please give the receptionist your name, address, telephone number, age and brief details of your illness.
Our receptionists are trained and bound by the same rules of confidentiality as the doctors and nurses.
Our Health Visitors are based at Hassocks.
The Health Visitors can also be contacted on 01273 847832
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