Online Services

Cowfold_Surgery The Surgeries in Cowfold and Partridge Green provide the highest quality healthcare to patients in the West Sussex area. Our doctors, nurses and ancillary staff are dedicated to offering a professional service and we hope this surgery website will help keep all our patients up to date with news and information about our practice.

As well as a source of information about our practice, the staff and the services we provide and how to access them, we
hope you will use this website as a useful resource for other health-related information. We welcome your feedback on
the site to improve our online services and further develop its contents.

You will also be able to access any surveys we are running via the website.

...

We are experiencing unprecedented levels of staff sickness at the moment due to COVID. Please bear with us and only contact us if your problem is URGENT. Thank you.

Get the LIVI app here.

Patients of the Cowfold Medical Group can see an NHS GP by video using LIVI. Get medical advice, prescriptions and referrals on the same day – even at weekends. The service is provided free on the NHS.

You can download the LIVI app to your mobile phone or tablet, at the App Store or Google Play or visit www.livi.co.uk for more information.

LIVI GPs are all GMC-registered NHS GPS, who (with your consent) will be able to access your medical records and give you a considered, in-depth diagnosis based on your medical history.

...

Staying safe in hot weather

Hot Weather Safety - click here

...

Parking at the Surgery

Dear Patients, as our parking facilities are very small at Cowfold Surgery could we ask that patients, if at all possible, do not drive to attend appointments or pick up prescriptions. Many thanks.

…

Summer Bank Holiday Weekend - Opening Times	Surgery	Dispensary
Friday 26^th August	08:00 – 18:30	08:00 – 18:30
Summer Bank Holiday Monday 29^th August	Closed	Closed
Tuesday 30^th August	08:00 – 18:30	08:00 – 18:30

Contact 999 for any urgent medical assistance, and 111 for advice or with medical concerns that are not urgent.

....

Summer Bank Holiday Weekend -Medication requests

Please order your medication in good time. Requests received after 4.00PM on Monday 22nd August are not likely to be ready for collection until Tuesday 30th August due to the volume received by the practice.

Our phone lines are very busy. Please do not call Reception to check if your medication is ready.
Dispensary will send an SMS message when the medication is ready for collection.

....

Help us help you over the August Bank Holiday weekend

NHS services are currently extremely busy, as we continue to see a rise in demand across all health services.

There are also rising numbers of healthcare staff who are off work with COVID-19. This coupled with the lack of GPs and GP locums, has an effect on workload and appointment availability.

Together this means health services are working extremely hard to continue to provide the best possible care for those who need NHS help.

Over the Bank Holiday weekend, the NHS is asking the public to help us help you if you need help and support.

Please

· Use the right services for your needs at the right time – pharmacies and NHS 111 are the best place to start, providing expert help and advice;

· You can contact NHS 111 24 hours a day by dialling 111 or going online to 111.nhs.uk 24 hours a day. They can advise, support and direct you to the most appropriate service;

· Please only go to A&E or Emergency Departments if it is a life-saving emergency;

· Be patient and kind to our staff – they are trying to keep people safe.

If you do need help there are alternatives to coming to A&E. Our walk in and minor injury services are available to help you with:

· Crawley Hospital Urgent Treatment Centre open 24 hours every day

If you need mental health support over the Bank Holiday…

-the Sussex Mental Healthline offers crisis care for people in urgent need of help with their mental health. It is available 24 hours a day, seven days a week on 0800 0309 500.

See more about the services open this weekend, including the pharmacies open over the weekend: